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Buying Art on Paint Impressions

 
  • You can find artwork either by browsing the galleries or using the site 'search' for artist, type of work (eg. watercolour, pastel, photograph), general title (eg. 'Venice') or specific title (eg. 'Venice Canalside').
  • Our artists handle all their own sales and usually payment will be by cheque paid to and sent directly to the artist. Their contact details will be provided in their Galleries. Most artists are very prompt in responding to enquiries but should you have any difficulties, you can also contact us about any artists' work on this website.
  • Artists despatch all work themselves directly from their own studios and you can arrange a mutually convenient method and date of the delivery.

RETURNING ARTWORK

We are confident you will be delighted with artwork you buy from our artists. However, if you change your mind when you receive the artwork, you are covered by a 7 day money back guarantee.

  • You are entitled, by UK law, to return an item undamaged in its original received condition within 7 days of purchase and receive a full refund, less the postage and packaging costs charged to you. You must notify us in writing (letter or email) within 7 working days if you wish to return a purchase.
     
  • You must either package the item in its original packaging or similar to ensure its safe delivery and to return it  by the same means it was delivered to you at your own cost. You  will need to arrange any return with the individual artist concerned.  Paint Impressions does not handle artists artwork under any circumstances. However, if you need advice about this, please email us.
  • NOTE:  The above legal entitlement does not apply to personalised items, for example any commissioned artwork or photograph of someone, somewhere or something personal to yourself.
     
     
    Art Arriving Damaged or Lost in Transit is Rare
     
  • Our artists are advised how to package their artwork to a high standard to avoid possible damage in transit. As a result, it is very unusual for this to happen. However, should you be unfortunate, or if your item appears to have been lost in transit, please contact the artist straight away as they will have proof of postage and insurance against damage in transit.
    Please make sure you retain any evidence of damage before returning the item for a refund.

 

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